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Customer FAQ

What forms of payment are accepted?

We accept checks, money orders and credit cards (Visa/Mastercard/Discover)

How do I make my payments?

A coupon book is sent to you within two weeks of your installation. You may mail payments to the address listed below:

FTL Capital B125
PO Box 790051
St. Louis, MO 63179

  • You can also submit payments online through our secured services by check or credit card

Who do I contact if I have a problem with my installation?

You should refer to the copy of your contract with your contractors contact information. They will be able to help you with any service issues.  We can help you with locating your contractor information if you have misplaced your copy of your contract.

Are there any penalties for paying off early?

There are no pre-payment penalties.

How does this financing option benefit me?

Customer Benefits